general services coordinator in Lausanne

Helder Pavão, Randstad Inhouse Services Lausanne
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job details

lausanne, vaud
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reference number
helder pavão, randstad inhouse services lausanne
058 242 53 96
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job description

Randstad has over 55 years of experience in the area of HR Management. Under the Randstad Inhouse Services concept, Randstad becomes a full service supplier providing consultancy to international clients. For a temporary assignment in the General Services (GS) Department of our client, the company Philip Morris International, based in Lausanne, We are currently looking for a:

General Services Coordinator

3 months - possible extension to be confirmed

Purpose of the job:

Support General Services (GS) operational multi-functional teams, in Lausanne, in various aspects (technical, hospitality, conference support), achieving a high level of satisfaction with a courteous, polite and professional attitude towards employees, guests and suppliers.

General Services (GS) is one of many departments based in the Lausanne and Neuchâtel offices which is responsible for all tasks related to space management, security, communication, cleaning, hospitality services, relocation services, office moves and building facilities.

You will be located in Brillancourt building, no far from the Rhodanie Campus.

Conference Center:

  • Ensure efficient support for conference services to residents for internal & external events (from 7 to 60+ conference/meeting rooms, over 200 residents)

    • Control all conference/meeting rooms for correct functioning – troubleshoot instantly – prior to day start (proactive service)

    • Provide individual assistance and advise all internal & external videoconferencing users.

    • Offer on-call assistance during working hours to assist users in the (video)conference rooms

    • Prepare set-up for all event locations according to the reservations schedule, number of attendees and equipment requested.

Hospitality services:

  • Provide mailroom support by processing all in/outgoing mail by DHL or others, including delivery within the offices.

  • Fill vending machines and perform inventory

  • Coordination of all residents moves within the system and provide accurate information to residents and IS department

Building management:

  • Control suppliers working in the building by establishing work authorization and check that safety requirements are respected

  • Provide support for concierge services, such as contact with external suppliers, and “doubt removal” following resident requests concerning technical or building aspects. Must be liable for any requests/problems and provide efficient solutions through practice.

  • Control the building good condition by checking cleaning crew, furniture

  • Perform administrative tasks, KPI, statistics


  • Interest in Hospitality and Technical services

  • Comfortable with IT system, Microsoft Office programs, Excel

  • Proactive, creative and have the ability to “think outside the box”

  • Responsible, well-organized and systematic in dealing with assignments

  • Polyvalent, flexible and adaptable to change

  • Good interpersonal and communication skills

  • Display strong attention to detail

  • Fluent in French and English

  • Audovisual skills is a plus