process specialist in Lausanne

Helder Pavão, Randstad Inhouse Services Lausanne
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job details

lausanne, vaud
job type
reference number
helder pavão, randstad inhouse services lausanne
058 242 53 96
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job description

Randstad has over 50 years ofexperience in the area of HR Management. Under the Randstad Inhouse Servicesconcept, Randstad becomes a full service supplier providing consultancy tointernational clients.


For the E-Commerce department ofour client, Philip Morris International based in Lausanne, we are seeking fora:


ProcessSpecialist (100%)

Startdate: As soon as possible


You will be reporting to the Headof E-Commerce and you will join a new and dynamic team who will offer plenty ofinteresting challenges.


Your role:

- Management of e-commerceoperations

- Orders monitoring,troubleshooting

- Creating reports, working onspreadsheets and provide an extremely precise follow-up about current data

- Keeping the contact withmarkets and stakeholders in order to solve issues and improve the currentassistant framework

- Establish procedures in orderto ensure a smooth communication and coordination between the differentdepartments (such as Web Development and B2C Infrastructure)

- Participate to define and buildthe eCommerce Auditing Framework in coordination with Audit & Financefunctions, as well as Fit-Gap analysis and worldwide on-site audits


Your profile:

- Project management for web and operations development

- University degree, ideally in a technical domain such as Engineering or Economic

- Previous experience in an E-Commerce department or similar is a plus

- Previous experience in statistical and analytical tools

- Advanced user of software knowledge (MS Office etc.)

- Fluent in English

- Excellent communication and organization skills

- Extremely precise and reliable


Please note that a valid Swisswork permit or Swiss or EU-25/AELE citizenship is required for this position.


We look forward to yourapplication!