quality process coordinator (f/m/x) 100% // johnson & johnson in Zuchwil

Stefanie Aerni, Randstad jnj zuchwil
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job details

zuchwil, solothurn
life sciences
job type
reference number
stefanie aerni, randstad jnj zuchwil
058 231 36 15

job description

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. We have more than 260 operating companies in more than 60 countries employing approximately 134,000 people. Our worldwide headquarters is in New Brunswick, New Jersey, USA.

DePuy Synthes Companies of Johnson & Johnson is the largest, most comprehensive orthopedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of technology, devices, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, cranio-maxillofacial, power tools and biomaterials. Our broad array of inspired, innovative and high-quality offerings, help advance the health and wellbeing of people around the world.

Main Responsibilities

  • Responsible for the overall and compliant execution of global Stop Shipments
  • Coordinating, leading communication between stakeholders, LOCs and management
  • Provide ERP support and guidance
  • Restriction and unrestriction of products in SAP and JDE
  • Ensuring proper storage for products which are related to Quality Holds and
  • Field Actions, and follow applicable regulatory guidelines
  • Provide product traceability with support of the LOCs / ERP for escalations and Field Actions
  • Create and execute reports and statistics
  • Responsible for the overall and compliant execution of Batch Management requests
  • Changing, creating and maintaining critical batch information (e.g. Expiry Date..)
  • Analyze, define and revise procedures, work instructions and documentations
  • Asses process opportunities
  • Implement Process Improvements
  • Define, create and execute training / e-learnings
  • Provide quality systems guidance, own and support the Non Conformance,
  • Complaint Handling and Corrective and Preventive Action (CAPA) process
  • Work with stakeholders to ensure NC (Non-Conformance) compliance
  • Providing support for investigations related to quality issues
  • Following all laws, policies and procedures that apply to the job, and always maintaining the highest levels of professionalism, ethics and compliance
  • Ensuring proper storage and maintenance of quality records
  • Monitor, anlayze, and report Quality Systems metrics to management
  • Supports Compliance activities by participating in internal and external audit preparations and serving as Subject Matter Expert during these audits
  • Manage and execute team marketing activities (such as but not limited to Yammer, Sharepoint etc.)


Who we are looking for

  • Completed apprenticeship and multiple years of job experience in Quality environment or higher school education (e.g. Federal Vocational Baccalaureate) with multiple years of job experience
  • Knowledge of ISO and FDA standards for medical products preferred (ISO 13485 and 21CFR820)
  • First experience with Project Management
  • A very good understanding of the Microsoft office tools such as Outlook, Excel, PowerPoint, Visio and Office365
  • Experience in analyzing and writing procedures (German and English)
  • Experience in Process Improvements
  • Knowledge in ERP systems, preferable SAP and/or JDE
  • High degree of responsibility
  • Team player
  • Ability to work cross-functional and with diverse teams
  • Ability to work independently
  • Very good communication skills in German and English (verbal and written)

This job based in Zuchwil, Switzerland will initially be limited to December 2022 with a possibility to extend. If you are interested in working for a global leading health care company in a challenging role, then send us your application in English today. Or give us a call if you have any questions!