spare parts manager in Grancia

posted
contact
Elisabetta De Antoni, Lugano
job type
indeterminato
apply now

job details

posted
location
grancia, ticino
sector
Verkauf & Marketing
job type
indeterminato
reference number
199978-9
contact
elisabetta de antoni, lugano
apply now

job description

For our client, multinational company based in Lugano, we are hiring an Spare parts manager.

- Contribute to define and implement spare parts group strategy.- Ensure the best in class customer satisfaction.- Prepare accurate sales forecasts.- Improve spare parts delivery, and optimize stock value.- Lead and coordinate the sales and execution efforts of the spare parts team.- Ensure a strong focus on maximizing profits and prices by proper price setting andprice reviewing.- Manage smooth logistics and minimize order-to-delivery lead time.- Monitor the service rendered through a system of key performance indicators, - Analyze and report them in a timely manner.- Maintain customer metrics and constantly seek areas for improvement.- Ensure excellent customer service support for Ilapak sales network. - Actively communicate the spare parts products/services and inform changes andupdates to all stakeholders.- Evaluate market potential.- Participate in customer meetings.- Ensure the team is properly organized, staffed, skilled, and directed.

qualification

• Bachelor's degree with 5 years of experience with product development, marketing,spare parts sales, or service delivery;Preferred Qualifications:• MoS or Bachelor's degree in Engineering, Business, Management, Marketing, orSupply Chain Management.• Experience in teams and people management.• Understanding of market and ability to interface with customers.• Negotiation and communication skills.• Leadership and cooperation skills.• Ability to drive actions proactively.• Ability to motivate, coach, and share knowledge.• Fluent written and spoken English.• Travel around 10%.