travel management specialist 100% in Basel

Michele Wyssen, Randstad Inhouse Services Lonza Visp
job type
apply now

job details

basel, basel-stadt
Verkauf & Marketing
job type
reference number
michele wyssen, randstad inhouse services lonza visp
027 948 62 92
apply now

job description

For our client Lonza AG in Basel we are looking for a travel Management Specialist 100% for a 6 month assignment

Experienced travel professional to act as temporary resource to manage post implementation hyper-care support for travelers and travel arrangers as part of the recent implementation of new travel agency and new expense management system. Role will help with on-going training, traveler support, system & traveler issue & question resolution.

Job description:

  • Support global travel manager with hyper-care phase of post-implementation period.
  • Assist travelers and travel arrangers with questions / issues associated with travel booking, providing direction, assistance, and training as applicable.
  • Assist travelers and assistants with the expense submission process, including training, providing tips and reinforcing policy.
  • Escalate issues to appropriate support desk when system issues are identified and follow issues through to resolution
  • Troubleshoot issues associated with Concur travel booking and Concur expense management software and route for resolution and/or assist users when user-issue is cause.


  • Bachelor in Business Administration, Finance or Travel
  • Languages: Excellent written and verbal skills in English and German
  • 3+ years experience in a similar position

Competencies and behaviors:

  • Challenge status quo to improve processes
  • Uses knowledge of his/her own bus area and related areas to identify and develop aperational/ financial improvements
  • Generously shares informaton and knowledge with others across teams and functions
  • Maintains effective and sustainable customer relations
  • Establishes and consistently delivers on KPIs and challenging goals
  • Demonstrates high integrity - support others in taking responsibility for a safe and sustainable environment - takes personal accountability for outcomes resulting from choices and beviors.


we look forward to receiving your application