commercial manager à Deutsch-Schweiz

Nadja Hansen, Randstad HR-Abteilung
type d'emploi
postuler >

job details

deutsch-schweiz, zurich
Karriere bei Randstad
type d'emploi
nadja hansen, randstad hr-abteilung
058 201 59 55
postuler >

description du poste

The world around us. 

We live in extraordinary times. Technology, society, the job market - they are all rapidly advancing, and opening up previously unimagined opportunities. With innovation driving the world of work even faster, many of us are left wondering: how can I find a job that works for me? 

People at the heart of everything we do. 

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do; this goes for our clients, our candidates, our employees, and society. By combining our passion for people with the power of todays technologies, we support people and organizations in realizing their true potential. We call this Human Forward. 

Are you our new colleague? We are looking for a

Commercial  Manager RIS D-CH

Main Responsibilities 

Management of the Accounts: continuous improvement of the service and performance by closely interacting with and advising the customer

  • Developing proactively the local market of the district
  • Defining the local market approach to gain new high volume clients
  • Constitution and execution of strategic market plans
  • Planning and supervising all commercial activities (both proactive & reactive)
  • Relationship management both externally (clients and prospects) and internally (account management and business development)

Leadership / People Management: Coaching and Development

  • Coaching and developing direct and indirect reports
  • Developing successor(s) for account specialist and process manager level
  • Motivating and challenging direct and indirect reports to achieve their excellence in execution (performance management); their people management
  • Monitoring and evaluating the results of the sites and the account specialists in line with their KPIs/objectives/targets
  • Ensuring all people management processes are carried out in line with the company policy

Process Management: Innovation and new services 

  • Implementation of new tools 
  • Ensuring the efficient execution of all the corporate processes and basic concepts within their district/region in line with the company policy and in compliance with rules and regulations
  • Making quantitative and qualitative plans to support the above
  • Monitoring and steering performance in line with the KPIs of the district/region



What you will need to be successful in this job:

  • Bachelor degree - or similar level by experience
  • At least 5 years experience in a similar (inhouse) service environment (ideally as Account Specialist, Account Manager or Process Manager)
  • Excellent knowledge of English and German, knowledge of French is an asset 
  • SIX SIGMA or Project management education is an advantage 


  • Inspirational leadership
  • Customer service - service-oriented
  • Organisational awareness
  • Sales Drive
  • Stress resilient
  • Results-oriented
  • Influencing skills
  • Conflict handling
  • Driving change
  • Open for feedback
  • Human forward approach


  • Permanent
  • Full time

Human forward starts with you.

Randstad's purpose is: supporting people and organizations in realizing their true potential. And this starts with making your work meaningful every day. It is people-work at its best. Making work meaningful.

So if you recognize yourself in the profile above and if you are interested in being a part our vision, we welcome your application.