dynamics support expert à Zürich

publié
contact
Matthew Smith, Zurich Professionals IT
type d'emploi
permanent
postuler >

job details

publié
lieu
zürich, zurich
secteur
IT
type d'emploi
permanent
référence
10680
contact
matthew smith, zurich professionals it
téléphone
058 201 56 40
postuler >

description du poste

Our client is looking for a Dynamics Expert to be responsible for the customisation, implementing, and education of key users of their new MS Dynamics AX CRM. 

Following the decision by the client to change their CRM system last year, they are now looking to start the implementation phase, and for this they require a new employee to support the role out, spot potential blockages or changes required along the journey, as well as support new users of the platform, of which there are over 2000.  

Based largely within Zurich, you will be responsible for the following: 

  • Support the Project team with the pre-implementation, and implementation of the CRM across the company, nationwide  
  • Train, support, and remain a key point of contact for users  
  • Write the manuals and training documents  
  • Continued monitoring of performance of the system, as well as suggesting changes and updates as and when you feel there could be benefit from doing this

You: 

  • Strong understanding of the workings, the benefits, and the limitations of Dynamics CRM  
  • Strong people skills and patience for training  
  • Experience with MS Dynamics AX 2012 is a plus  
  • Experience writing user manuals and documentation would be a big plus  
  • Mother tongue/fluent level of English and German/French  

This is a great opportunity to join of the countries finest employers.

You will be a key member of the team as they look to you for support with this new platform and journey that the company is on. Do well in this role and your career could really take off with this client.  I look forward to receiving your application! 

* Due to Swiss Employment Law, we will only be able to consider applications from those with a valid permit to work in Switzerland, Swiss Nationals, or members of EU nation states.