field engineer à Zug

Moutusi Chattopadhyay, Zurich Professionals IT
type d'emploi
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job details

zug, zoug
type d'emploi
moutusi chattopadhyay, zurich professionals it
058 201 56 67

description du poste

                                       Field Engineer

We are looking for an experienced Field Engineer who will focus on user support and incident management for one of our globally renowned pharma client. Location: Schaffhausen

   Key features of the role


  Languages: German and  English

  •  Proven track of record in Infrastructure Maintenance and Development
  •  Ability to show dynamism in a collaborative environment and to coach younger colleagues
  • We need a broad exposure to work in a REGULATED MANUFACTURING ENVIRONMENT: an open minded generalist with the ability to perform a lot of stakeholder management.
  • Minimum BA in computer science or professional education
  •  Around 5 years of experience managing IT incidents, service requests, changes and     moves preferably in a lab environment
  •  Participate in local and global IT lab projects
  •  Hard- and software purchasing
  •  On call duty approx. once per month
  •  IT apprentice supervision
  •  Backup of team members managing other areas (application support, manufacturing support)

Additional tasks:

  • Performs analysis, design, implementation and maintenance activities. 
  • Works with team members to solve problems or improve existing processes. 
  • Develops and delivers project solutions on schedule and within budget based on department methodologies. 
  • Participates on and may lead project teams and provides technical support. 
  • Provides status reports, progress reports and documentation to department management and business partners. 
  • Demonstrates an understanding of business partner needs and manages satisfaction relative to deliverables. 
  • Consistently demonstrates knowledge seeking and sharing behaviors across departments in performing daily work, 
  • May provide technical expertise as a subject matter expert. 
  • Applies competency models principles, concepts and practices. 
  • Ensures that company assets are appropriately identified, valued, and protected by complying with and enforcing all local and worldwide security policies.