it field agent à bienne

publié
contact
Fabian Grimault, Genf IT-Professionals
type d'emploi
permanent
postuler >

job details

publié
lieu
bienne, berne
secteur
IT
type d'emploi
permanent
référence
12598
contact
fabian grimault, genf it-professionals
téléphone
058 201 54 00
postuler >

description du poste

IT FIELD AGENT

 

Are you an experienced professional in Support, with 3 years + experience in a multilingual environment? So to reinforce our client’s team, we are looking for an:

 

Experienced Field IT Support

 

Job Description: Onsite IT Support Agent

 

Providing on-site first level support to the different companies of the Group by direct contact

• Deploying and decommissioning hardware

• Executing planned or proactive hardware maintenances

•           Troubleshooting owned incidents and applying corrective actions

• Restoring the degraded service’s quality as fast as possible

• Technically or hierarchically escalate incidents or service requests and doing their follow-up

• Process owned service requests

 

Please make sure to send your full file (updated CV and certifications, diplomas) for a fast processing :)