technical writer (french journalism) à Zurich

publié
contact
Dominik Udovicic, Zurich Professionals IT
type d'emploi
temporary
postuler >

job details

publié
lieu
zurich
secteur
IT
type d'emploi
temporary
référence
11517
contact
dominik udovicic, zurich professionals it
téléphone
058 201 56 60
postuler >

description du poste

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. They are a key link between engineers, marketing associates, developer advocates, as well as all the external users, tying together many vital but disparate parts of the ecosystem. As a Technical Writer for the Shopping Team you'll contribute to one of several websites that educate retailers about new product features, troubleshooting options and technologies, in particular for retailers in France. You'll work with Program Managers, Engineers, Product Managers and other Technical Writers, to determine which new features need documentation, then create document plans, draft new user guides, and resolve issues with existing documentation to keep it up to date.

Responsibilities

  • Write, publish and maintain high-quality help content and user interface (UI) messaging for a technical product used by online retailers in French.
  • Write documents for internal users and processes.
  • Edit, clarify, and proofread documents written by others.
  • Manage the production and publishing of documentation.
  • Interview engineers, product managers and technical account managers to compile information.
  • Collaborate with engineers, product managers, developer relations and UX designers.

Skill/Experience/Education

  • Native French speaker.
  • BA degree in French, Journalism, Technical Writing, a related field or equivalent practical experience.
  • 2 years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
  • Writing and editing experience. Must be able to provide writing samples. 
  • Experience working closely with engineering and product management teams.
  • Experience in project and process management of a documentation set.
  • Experience in content management systems and/or help tools.
  • Track record of problem solving and innovation.
  • Proficiency with HTML and CSS

Location: Zurich

Duration: ASAP for 6 Month Assignments

Languages: French and English

 

If your profile fits to the description above and you are looking for your next career step, then I am looking forward to receive your application at: dominik.udovicic@randstad.ch or just call me on: +41 58 201 56 60