Consumer Engagement Executive in Spreitenbach

veröffentlicht:
Ort
Spreitenbach, Aargau
Sektor
Administration
Jobtyp
Temporär
Referenznummer
111637-20147
Kontakt
Helder Pavão, Randstad PMI Lausanne
Telefon
058 242 53 96
Jetzt bewerben

Stellenbeschreibung

Randstad has 55 years of experience in the area of HR Management. Under the Randstad In-house Services concept, Randstad becomes a full service supplier-providing consultancy to international clients. For a temporary assignment in the Sales Department of our client, the company Philip Morris SA, based in Spreitenbach, we are seeking for a:


Consumer Engagement Executive 100%


Long-term temporary assignment


Duties to be performed:Act within the 3rd Party Team as the planner, coordinator and consolidator of all Consumer


Engagement activities across PMSA brands.


Deal with incoming customer enquiries within PMSA & external customers (Agencies)


Support the Field Force with general operations & definition of processes to help reach the objectives.


Taking phone calls from our internal & external customers.


Dealing with and responding to high volumes of emails.


Creation of planning templates, summarize and sharing with all stakeholders


Ensure timely deliveries of different tasks in order to respect the contracts/agreements.


Monitor and execute the Consumer Engagement department budget in agreement with the manager of the department.


Controlling & processing invoices for all regions


Maintains quality service by establishing and enforcing organization standards.

Qualifikation

Minimum Commercial Education CFC or similar


3 to 5 years of experience in an Administrative or Sales position in a Consumer Care


Environment is an asset


Fluent in English (C2) and German. French is a plus


Strong knowledge of Excel, Microsoft Office and SAP


High organizational skills and ability to manage multiple projects


Strong communication skills


Customer oriented


Attention to details



Work location : Spreitenbach


Start date : immediately

Jetzt bewerben