Avaloq Business Analyst for CRM in Zurich

veröffentlicht
Kontakt
Dominik Udovicic, Zürich Professionals IT
Jobtyp
contract
Jetzt bewerben

job details

veröffentlicht
Ort
Zurich, Zürich
Sektor
Bank
Jobtyp
contract
Referenznummer
9923
Kontakt
Dominik Udovicic, Zürich Professionals IT
Telefon
058 201 56 60
Jetzt bewerben

Stellenbeschreibung

Avaloq Business Analyst for CRM

Currently we are looking for a Avaloq BA for one of our clients which is looking for an experienced Avaloq Parameterisation Specialist / Business Analyst to strengthen our team in the CRM area. 

Key Accountabilities

  • Business analysis, specification and implementation (parameterisation) in the area of CRM (Contact Management, Sales Opportunities, Campaign Management, RM Workplace, CRM Desk, Frontline reporting)
  • Thorough understanding of the Wealth Business Processes, Products and Services
  • Support business functions with technical tests in test- and integration environments
  • Stakeholder management including end user consulting
  • Service management: Business as Usual (BAU) support via Incident Mgmt
  • Change management: Support of specific projects or change requests, provide conclusions, recommendations, effort estimations, solution designs and develop agreed solutions

Skills

  • Experience in working in an international team with native and non-native English speakers
  • Fluent English written and spoken
  • Technical know-how in operating systems, databases and applications
  • Avaloq certification
  • Strong Avaloq parameterisation know-how
  • PL/SQL skills
  • Project management skills (preferred)
  • Oracle database know-how (preferred)
  • German written and spoken (preferred)

Required Experience

  • University degree (or equivalent) in computer science or engineering
  • Experience in business analysis, consulting, development
  • At least 3-5 years of experience / business knowhow in the CRM area
  • At least 3-5 years of Avaloq experience
  • Education in banking (preferred)

If your profile fits to the skills mentioned above we are looking forward to receive your application.