Cybersecurity Technical Writer (IT) in Rotkreuz

veröffentlicht
Kontakt
Diogo Melo, Zürich IT Professionals
Jobtyp
Contract
jetzt bewerben

job details

veröffentlicht
Ort
Rotkreuz, Zug
Sektor
Engineering
Jobtyp
Contract
Referenznummer
18097
Kontakt
Diogo Melo, Zürich IT Professionals
Telefon
058 201 56 62

Stellenbeschreibung

Are you a team player with common sense and good communication skills that gets to the point quickly? If your answer is yes, this opportunity is for you! Tasks & Responsibilities:
  • Develop comprehensive documentation that meets organizational standards;
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content;
  • Write user-friendly content that meets the needs of the product teams leveraging our services;
  • Develop and maintain our portal/wiki of appropriate reference materials;
  • Author, review, and finalize policies and procedures in area of incident and vulnerability management, request management;
  • Research, outline, write, and edit new and existing content, working closely with various teams to understand project requirements;
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation;
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage;
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
Requirements:
  • Bachelor’s degree or equivalent in computer science, software engineering or other related fields;
  • 2-5 years’ industry experience as an effective technical writer - experience with cyber security if of advantage;
  • Previous experience writing documentation and procedural materials for multiple audiences;
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content;
  • Firm understanding of the systems development life cycle (SDLC);
  • Experience with Markdown markup language; 
  • Understanding and creation of UML diagrams; 
  • Experience in documenting APIs; 
  • Fluent in English, German is a plus;
  • Superior written and verbal communication skills, with a keen eye for detail;
  • Proven ability to quickly learn and understand complex topics;
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
Are you still thinking when to apply? Please be free to proceed immediately!