IT Field Agent in bienne

veröffentlicht
Kontakt
Fabian Grimault, Genf Professionals IT
Jobtyp
Permanent
jetzt bewerben

job details

veröffentlicht
Ort
bienne, Bern
Sektor
IT
Jobtyp
Permanent
Referenznummer
12598
Kontakt
Fabian Grimault, Genf Professionals IT
Telefon
058 201 54 00
jetzt bewerben

Stellenbeschreibung

IT FIELD AGENT

 

Are you an experienced professional in Support, with 3 years + experience in a multilingual environment? So to reinforce our client’s team, we are looking for an:

 

Experienced Field IT Support

 

Job Description: Onsite IT Support Agent

 

Providing on-site first level support to the different companies of the Group by direct contact

• Deploying and decommissioning hardware

• Executing planned or proactive hardware maintenances

•           Troubleshooting owned incidents and applying corrective actions

• Restoring the degraded service’s quality as fast as possible

• Technically or hierarchically escalate incidents or service requests and doing their follow-up

• Process owned service requests

 

Please make sure to send your full file (updated CV and certifications, diplomas) for a fast processing :)