MS Dynamics CRM Specialist support in Zurich

veröffentlicht
Kontakt
Peter Pankaczi, Zürich IT Professionals
Jobtyp
Contract
jetzt bewerben

job details

veröffentlicht
Ort
Zurich, Zürich
Sektor
IT
Jobtyp
Contract
Referenznummer
10939
Kontakt
Peter Pankaczi, Zürich IT Professionals
Telefon
058 201 56 60
jetzt bewerben

Stellenbeschreibung

 

 

Main responsible for operational ERP transformation including:

  • Team member for ERP work stream transformation management
  • Conception and preparation of functional specific user acceptance training sessions and documentations
  • Business onboarding to MS Dynamics CRM and its interfaces to subsystems.
  • Alignment of business processes with ERP strategic business objectives

Main responsible for ERP and its subsystems training & coaching setup and documentation including:

  • Development of role based and functional specific training and coaching concepts
  • Set up end-user training and Operational Roles coaching plan for around 2’100 ERP users
  • Plan and reserve internal and external training resources
  • Coordination of training and coaching for classroom training as well as online trainings
  • Writing of training documents, guidance, presentations and organizing E-learnings
  • Visualization and documentation of the company's system landscape transformation
  • Alignment of training documents with business rules, financial concept and solution designs

Project member of the following projects

  • Pre Go-Live implementation phase of MS Dynamics AX 2012 on operative level
  • User acceptance testing team of MS Dynamics AX