Service Portfolio Manager in Zurich

veröffentlicht
Kontakt
Robin Maurer, Zürich Professionals Banking, Finance & Accounting
Jobtyp
Permanent
jetzt bewerben

job details

veröffentlicht
Ort
Zurich, Zürich
Sektor
IT
Jobtyp
Permanent
Referenznummer
12610
Kontakt
Robin Maurer, Zürich Professionals Banking, Finance & Accounting
Telefon
058 201 56 30
jetzt bewerben

Stellenbeschreibung

For a very renowned and international company close to Zurich, we are currently looking for a Service Portfolio Manager.

Your responsibility is to shape, manage and control the service offerings that company corporate IT provides to its divisions. This i a key role to enable further growth and innovation and helping to digitize their business. 

 

Your responsibilities: 

  • Create service portfolio roadmap and manages its life cycle.
  • Create processes to guide and support Service Managers in managing services life cycle.
  • Assess requirements regarding adjustments, additions and further development of the service portfolio
  • Consolidate service pricing information for annual budget exercise, in collaboration with Finance and Controlling
  • Update and adjust service changes in on-demand basis, align with Finance and Controlling
  • Create and maintain key financial data - budget - & KPI's per service / group
  • Prepare and update SLA's and framework agreements between IT and service consumer,
  • Process, clarify or assign tickets relate to service management and invoice inquiries.

Your profile: 

  • Bachelor or Master’s degree in Information Technology, Engineering or Business Administration or equivalent
  • Minimum 8 years relevant working experience in a similar position
  • ITIL V3 foundation certificated (minimum)
  • Good analytical skills and structured working methods
  • Team player, flexible and resilient personality
  • Independent and self-reliant action in the field of service management
  • High proficiency in spoken and written English and German
  • 10-20% travel expected

 

Are you interested? Then please apply now!

Robin