Training Developer REXIS Service 80% in Rotkreuz

veröffentlicht
Kontakt
Isabelle Roessler, Zürich IT Professionals
Jobtyp
Temporär
jetzt bewerben

job details

veröffentlicht
Ort
Rotkreuz, Zug
Sektor
IT
Jobtyp
Temporär
Referenznummer
10664
Kontakt
Isabelle Roessler, Zürich IT Professionals
Telefon
058 201 56 30
jetzt bewerben

Stellenbeschreibung

Training Developer REXIS Service 80%

Randstad Professionals are one of the leading recruitment companies in Switzerland and with a dedicated IT contracting team in Zurich, we are excited to help you in your search. We focus on finding the best contracts for the best contractors.

Main / Project Tasks

  • Create training documentation of our CRM solution salesforce.com, especially in
  • the area of call center and field service
  • Constantly update and create new documentation related to our monthly software release process
  • Create training documentation related to selected global projects and initiatives
  • Closely work with business process managers globally to understand the changes
  • of the tool/new features and to translate them into appealing training documentation
  • Closely work with your team colleague in Indianapolis, USA and your team lead in Rotkreuz, Switzerland
  • Support the team in designing and implementing new training methods (especially
  • digital tools, e.g. WalkMe)
  • Lead sub-projects within the REXIS service team, especially in the area of
  • communication, change management and training

Required work / Professional Experience

  • Min. 2 years of experience in a similar role
  • Experienced in creating training/educational documentation for software products,
  • especially cloud solutions and apps
  • Experience in digital training solutions (e.g. WalkMe) is a strong plus
  • Experience with the platform salesforce.com is a strong plus
  • Experience in project management is a plus

Education

  • Bachelor in Management, Communication, Education or Graphic Design

Soft Skills

  • Proactive and communicative
  • Good listener, fast learner and good organizer and collaborator
  • Used to work in a global environment and in virtual teams
  • Very indepentent working style

Languages

  • English: Proficient
  • Any other language is a plus (e.g. German, Spanish)

IT Skills

  • Extensive experience in working with Adobe InDesign and Adobe Captivate
  • MS office tools

Notes

  • Ability to travel about 10% within Europe

If you feel you are a good fit for this role, or alternatively would like to be part of our network and database we would be happy to hear from you.

Human Forward