UX Research Participant Coordinator in Zurich

veröffentlicht
Kontakt
Peter Pankaczi, Zürich IT Professionals
Jobtyp
Contract
jetzt bewerben

job details

veröffentlicht
Ort
Zurich, Zürich
Sektor
IT
Jobtyp
Contract
Referenznummer
11656
Kontakt
Peter Pankaczi, Zürich IT Professionals
Telefon
058 201 56 60
jetzt bewerben

Stellenbeschreibung

Position: UX Research Participant Coordinator  Location: Zurich  Product creators are the cornerstone of the platform and we are dedicated to supporting their growth and success by continuously researching and testing both current and upcoming products. As part of this ongoing effort, we are looking for a UX Research Participant Recruiter to help us source creators for our creator research studies. Your role will play a pivotal part in helping us improve the tools crucial to creators’ ongoing success as performers, makers, teachers, storytellers and artists.  In this role, you'll collaborate with researchers to understand their study objectives, clarify their participant requirements and plan the logistics of recruitment support. You'll operate with awareness of our ethical obligations to our participant candidates, including informed consent and privacy concerns. You are a responsible and organized individual who can keep tabs on many projects, pay close attention to details, and accommodate the unexpected. Using your strong communication skills, you'll effectively connect with members of the creator community to confirm their suitability for studies and schedule their participation in a variety of study formats.  Top Three Daily Responsibilities:  Recruit research participant candidates drawn from a database of creators who have opted into the UX Research program, employee referrals, and through your own on-the-ground networking efforts at creator events.  Screen candidates for availability, interest level, and appropriate qualifications using online questionnaire responses and phone interviews.  Coordinate the logistics of user research, including participant scheduling, facility scheduling, and distribution of incentives.  Overall Responsibilities:  Collaborate with researchers to understand their study needs, maintain constant communication on recruiting progress and meet their specified goals in a timely manner.  Scrutinize study specifications and planned assessments to ensure quality data is gathered from the right people.  Leverage creative solutions to identify target participants and bring them into our participant database.  Advise researchers and answer their questions regarding legal considerations around their studies.  Outcomes/Deliverables:  Review/advise on screening questionnaire  Pull candidate list to start screening via phone (if applicable)  Complete screening/scheduling of final roster of participants  Manage all email communication with participants and researchers  Negotiate criteria and/or quota mix requirements (if needed)  Collect feedback on participant quality and attendance  Facilitate study logistics, including incentive fulfillment and NDA signing  Track workload and study volume metrics  Post on external sites (LinkedIn, Facebook, Craigstlist) to bring new participants into our database  Recruit all participants for a given study within the timeframe agreed upon with the researcher  Required Skills:  High school diploma (Bachelor’s degree in any field preferred)  Organized, detail oriented and able to work independently on multiple projects at once  Strong oral and written communication skills  Client/customer-facing experience  Experience interfacing with entertainment / Internet talent  Work experience in any of the following areas:  Recruiting (whether for study participants or job candidates)  High-touch customer support  Coordination/administrative/project management support  Nice to Have:  Demonstrated proficiency with Google Apps including Gmail, Drive, Calendar, Analytics, etc.  Interest in and familiarity with technology products  Experience with database technology, including queries and reporting  Knowledge of NDA and privacy best practices, including opt-in  Experience working with people outside of the US  Focused on results and key performance indicators