Clinical Trial Educator in Heidelberg

Angèle Atlan, Genf Professionals Health Care & Life Sciences
jetzt bewerben

job details

Heidelberg, Baden-Württemberg
Life Sciences
Angèle Atlan, Genf Professionals Health Care & Life Sciences
058 201 54 40
jetzt bewerben


Our client, an international company within medical device industry, is looking for a

Program Support Specialist based in Heidelberg (Germany)

Position’s Objective & Summary:

The Program Support Specialist (PSS) will provide customers with onsite technology integration, education and utilization support. This individual will partner closely with Sales, Marketing and Clinical Affairs to ensure that customers have the necessary tools to both launch and maintain a successful surgery program. The PSS will be actively involved in the continuous improvement of onsite education and support programs and collaborate extensively on customer training, engineering and research initiatives.

Roles & Responsibilities:

  • Support integration of company technology into OR environments 
  • Deliver Company technology in-services onsite for hospital OR staffs and surgeons
  • Support utilization of Company technology in the OR
  • Support Products troubleshooting and maintenance
  • Collaborate with Clinical Affairs to provide onsite training and education services in alignment with research efforts
  • Align with sales and marketing partners on delivering customized customer assistance

Required Knowledge, Skills, and Experience:

  • Bachelor’s degree preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications or Education
  • 4-6 years training experience with proven experience providing training on complex topics and/or technology
  • Experience in an Operating Room environment
  • Proven ability to work effectively as part of a cross departmental team
  • Excellent communication and interpersonal skills
  • Ability to excel in a high-energy, fast-paced environment
  • Willingness to be flexible with work hours
  • Fluent in English and local language as required
  • Ability to travel up to 50%