your privacy, explained.

This Privacy Policy applies to the processing of personal data that we collect when you visit our website or use our mobile app, when we provide you with our services, such as staff leasing or recruitment, as well as to the processing of personal data of individuals who work for Companies we do (or intend to do) business with.

Your privacy and the security of your personal data are important to Randstad (Switzerland) AG and the other companies in the Randstad Group. We are responsible for ensuring that all personal data entrusted to us is processed in accordance with the applicable data protection laws. 

This Privacy Policy provides information about who we are, the purposes for which we use your personal data, how we handle it, to whom we disclose it (such as customers, IT service providers and other companies of the Randstad Group), where it gets transferred to, or from where it can be accessed, and what rights you have.

Insofar as the consent of the data subject is required (e.g., to the processing of particularly sensitive data; marketing), it is hereby assumed that by accepting this Privacy Policy, you give your express consent to the processing of data within the scope of the purposes described below. You may revoke your consent at any time.

• about randstad

  Randstad (Schweiz) AG (referred to in this Privacy Policy as: "we" or "us" or "Randstad (Schweiz)") will process your personal data in accordance with this Privacy Policy (that personal data is sometimes also referred to as "Information").

  Unless otherwise stated below, the local data protection advisor is the controller of the personal data ("Controller" within the meaning of the applicable data protection laws).

  • In the interests of the efficient execution and management of our business activities, the companies of the Randstad Group may, in certain cases, jointly determine the purposes and methods of processing personal data (joint controllers). Examples of processing activities in which the companies of the Randstad Group jointly process personal data are the activities related to the management of our misconduct reporting process and the review of sanctions that we carry out together with Randstad N.V. Please contact us (see "Contact" section below) if you would like to know more about these jointly controlled processing activities, or if you would like to receive a summary of the tasks and responsibilities of the joint controllers and/or exercise your data protection rights in relation to any jointly controlled processing of your personal data.

• HR technologies

  Our use of innovative HR technologies for talent matching and services

  Our ultimate goal is to support people and organizations in realizing their true potential. We believe that the best way to achieve that goal is by combining our passion for people with the power of today’s HR technologies. By HR technologies we mean technologies that help us digitize and enhance a variety of recruitment-related processes. 

  For example we use chatbots to improve your talent experience. Chatbots give candidates the opportunity to answer questions based on the requirements of the job they apply for.  This is a user-friendly way for candidates to:

  • provide us with relevant information that may not be readily apparent from the application, profile or resume of a candidate.
  • know promptly whether their skills meet a job’s essential requirements and, if not, to easily explore other jobs or to identify gaps in their skillset.
  • answer at any moment convenient to the user.

  As part of the larger recruitment process, HR technologies allow us to connect candidates more quickly to our consultants.  This, in turn, allows our consultants to better support candidates in exploring jobs and to deliver the right candidates more quickly to our clients. HR technologies also allow our consultants to find people based not only on the jobs they qualify for but also on the basis of jobs they are interested in. 

  Improving the client experience 

  HR technologies help us to search through a broader and more diverse set of candidates so that we become even better at finding the best talent with the most relevant skill-set for our clients. Thanks to these technologies our consultants can focus on the tasks that require genuinely human traits that technology cannot emulate: creativity and emotion. 

  Web beacons
  
  Our emails may contain a single, campaign-unique "web beacon pixel" to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails, wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

  Responsible use of HR technologies

  Randstad is committed to the ethical and responsible use of innovative HR technologies (you can read our AI principles here). Randstad does not use these technologies as a substitute for humans or human interaction in any part of its processes. Instead, our use of HR technologies is intended to make interactions with clients and candidates more personal, relevant and meaningful.

  We strive to involve human beings whenever we make decisions that significantly impact you.  If, in exceptional cases, we were to make such decisions based on a fully automated process (ie. without involvement of humans), we will only do so where that is permitted by law and after having notified you.

  To ensure all candidates are treated fairly we take steps to avoid bias where we use HR technologies. For example:

  • We regularly test the output created by these technologies to identify potential unfair bias.
  • We regularly obtain expert advice to continuously improve the way in which we identify and remove bias.
  • Both our consultants and our search and match algorithms are thoroughly trained and always work together.

• with whom do we share your personal data

  We may share your personal data:

  • to other companies of the Randstad Group. We are part of a multinational group of companies, and from time to time we share personal data with other Randstad groups of companies in order to ensure efficient business operations, to comply with legal and regulatory requirements and to be able to offer you and our customers our Services (including matching). An overview of these organisations can be found here.
  • to customers of Randstad. As part of our services, including recruitment and placement of temporary workers.
  • to third parties providing personnel services (e.g., payroll service providers).
  • to third parties that provide IT-related services (e.g., we use an external provider to support our IT infrastructure; e.g., an important part of our software and databases is located in a cloud environment operated by a third-party provider).
  • to third-party marketing service providers (e.g., we may store your personal information in a cloud-based CRM application hosted and provided by a third-party provider; e.g., if we engage a third-party provider to organise an event, we may share your personal information with that third-party provider to invite you to that event).
  • to providers of professional services (e.g., our auditors, our tax advisors, our legal advisors).
  • to banks and insurance companies and pension institutions (for example, to pay the salaries of our temporary employees, we provide our bank with some of their personal data.)
  • to public authorities (e.g., Randstad is required by applicable law to disclose personal data to social security authorities and tax authorities).
  • to law enforcement authorities, courts and regulators (e.g., the police may require us to disclose personal data to them as part of a criminal investigation).

  We may also disclose your personal data to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
  • if all or a substantial part of our assets are acquired by a third party, in which case the personal data that we hold about you may be one of the transferred assets.

  If we disclose your personal data as described above, this personal data may be transferred both within and outside the European Economic Area (EEA). In the event that we transfer your personal data internationally, we will only do so in accordance with applicable law and will require that an adequate level of protection for your personal data exists and that appropriate security measures are taken. Your personal data may be transferred from countries within the EEA to countries outside the EEA (potentially to any country where the Randstad Group is present; an overview of the Randstad Group's presence can be found at this link). In such cases, we require the following safety measures to be observed:

  • The laws of the country to which your personal data is transferred ensure an adequate level of data protection. Click here to see the list of non-EEA countries that the Federal Data Protection and Information Commissioner (EDÖB) considers provide an adequate level of data protection; or
  • The transmission is subject to the standard data protection clauses approved by the European Commission and the EDÖB. You can find more information about these privacy clauses here; or
  • All other applicable appropriate safeguards in accordance with Article 46 of the EU General Data Protection Regulation (2016/679).

  If you would like more information about the safeguards we have implemented to protect your personal data at the international level, please contact your local data protection advisor.

• how we will protect your personal data

  We have technical and organizational security measures in place to protect your personal data from being accidentally lost, used, altered, destructed, disclosed or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your personal data are governed by Randstad's rules for information and IT security, data protection and other internal regulations and guidelines applicable to the processing of personal data.

  While we have measures in place to protect your personal data, it is important for you to understand that 100% complete security cannot be guaranteed. Accordingly, we have procedures in place to deal with data security incidents and to comply with legal requirements applicable to the detection, handling and notification of personal data breaches.

• Your data protection rights

  You have the following rights regarding your personal data: 

  1. Right to be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we are providing you with the information in this notice.

  2. Right of access: You have the right to access the personal data we keep about you – this is because we want you to be aware of the personal data we have about you and to enable you to verify whether we process your personal data in accordance with applicable data protection laws and regulations.

  3. Right to rectification: If your personal data is inaccurate or incomplete, you have the right to request the rectification of your personal data.

  4. Right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there is no compelling reason for us to keep it. This is not a general right to erasure, there are exceptions.

  5. Right to restrict processing: You have rights to ‘block’ or suppress further use of your personal data in certain circumstances. When processing is restricted, we can still store your personal data, but may not use it further. We keep lists of people who have asked for further use of their personal data to be ‘blocked’ to make sure the restriction is respected in future.

  6. Right to data portability: You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such personal data transferred directly to a third party.

  7. Right to object to processing: You have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests or on public interest grounds; the right to object to processing for direct marketing purposes (including profiling); the right to object to the use of your personal data for scientific or historical research purposes or statistical purposes in certain circumstances.

  8. Right to withdraw consent: If our processing of your personal data is based specifically on your consent, you have the right to withdraw that consent at any time. This includes your right to withdraw consent to our use of your personal data in the context of voluntary employee surveys.

  9. Right to object to automated decision making: You have the right not to be subject to a decision based solely on automated Processing, including profiling, which produces legal effects for you or similarly significantly affects you.  Automated decision making takes place when an electronic system uses personal data to make a decision without human intervention.  This is not a general right to object, there are exceptions.  For example, we are allowed to use automated decision making where it is necessary to perform a contract with you and appropriate measures are in place to safeguard your rights.  For further information, see the section “Innovative HR technologies”.

  Protecting your data is very important to us. For enquiries of any kind relating to exercising your rights or this Privacy Policy, please contact Randstad 's data protection advisor at the following email address: datenschutz@randstad.ch. We will treat your request with particular care to ensure that you can effectively exercise your rights. We may ask you to provide proof of identity to ensure that we do not disclose your personal information to anyone other than yourself! You must be aware that in certain cases (e.g., due to legal requirements) we will not be able to process your request immediately. 

  In any case, we will inform you of the measures taken within one month of receipt of your request. You have the right to lodge a complaint with a data protection supervisory authority: Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter, Feldeggweg 1, 3003 Bern, Switzerland.

• Changes to this data protection notice

  We may update this notice from time to time. You can see the date on which the last change was made below. We advise you to review this notice on a regular basis so that you are aware of any changes. 

  This statement was updated on: [24/05/2023]