Business Analyst - Internal Training Programmes<p>Are you an expert in organizational design with a passion for transforming educational frameworks? Randstad Digital Switzerland is looking for a strategic Consultant to support one of our prestigious international clients in Geneva.</p><p>You will play a pivotal role in reshaping our client's Training Academy, moving it from siloed operations to a unified, high-performing global entity. Your mission: to design the blueprint for a seamless learner journey and a standardized operational model.</p><h3>The Mission</h3><p>As the lead architect for this transformation, you will provide specialized operational analysis to the Academy Director. Your goal is to map existing workflows, identify structural gaps, and design a unified framework that enables logical program flow and consolidated reporting.</p><h3>Your Key Responsibilities</h3><ul><li><p>Gap Analysis & Mapping: Conduct deep-dive interviews and review program lifecycles—from initial design to final evaluation—across academic and eLearning streams.</p></li><li><p>Structural Alignment: Identify redundancies and missed progression opportunities between different training programs.</p></li><li><p>Framework Design: Build a unified Academy-wide structure featuring standardized taxonomies, activity templates, and inter-program linkages.</p></li><li><p>Operating Model Development: Define clear governance structures, roles, and Standard Operating Procedures (SOPs) that empower staff to work independently.</p></li><li><p>Governance & Reporting: Create a consolidated reporting architecture that captures both unit-specific and Academy-wide metrics.</p></li></ul><h3>Key Deliverables</h3><ol><li><p>Gap & Alignment Review: A comprehensive matrix showing how unit activities inter-relate and identifying root causes of misalignment.</p></li><li><p>The Unified Structure: Standardized lifecycles, activity outlines, and a cross-unit coordination framework.</p></li><li><p>Governance SOPs: Actionable tools and decision-making frameworks for long-term sustainability.</p></li><li><p>Stakeholder Handover: Facilitating validation workshops and ensuring a smooth transition of knowledge to the Academy team.</p></li></ol><h3>Who You Are</h3><ul><li><p>The Strategist: You have a proven track record in program management, instructional design, or organizational alignment.</p></li><li><p>The Analyst: You can take complex, siloed data and transform it into a coherent, standardized taxonomy.</p></li><li><p>The Facilitator: You are adept at conducting stakeholder interviews and leading validation workshops with senior leadership.</p></li><li><p>The Professional: Experience with international institutions or UN program structures is highly desirable.</p></li><li><p>Language: Fluency in English is required; French or other languages are an asset given the international context.</p></li></ul><h3>Why Randstad Digital?</h3><p>At Randstad Digital Switzerland, we don't just find you a job; we manage your progress. You will work on a high-impact project for a global leader while benefiting from our local expertise and international network.</p><p> </p>

Business Analyst – SAP OTC<p>90-day project<br /><br />Are you an expert at bridging the gap between complex business needs and technical ERP solutions? Randstad Digital Switzerland is looking for a seasoned Business Analyst to join our team in Geneva. You will play a pivotal role in a major ERP transformation program for one of our premier clients.</p><p>In this role, you will be the driving force behind defining, documenting, and validating the requirements that will shape the future of our client's business processes.</p><p> </p><h3>What Your Day Will Look Like</h3><p>As a key contributor to the project, you will collaborate closely with Business Process Experts (BPEs), SAP experts, and functional stakeholders. Your daily activities will include:</p><p> </p><ul><li><p>Requirements Excellence: Conducting interviews and workshops to gather, structure, and document clear business requirements based on provided frameworks.</p><p> </p></li><li><p>Documentation & Methodology: Creating comprehensive requirement documents, user manuals, and test scenarios aligned with established business analysis methodologies.</p><p> </p></li><li><p>ERP Strategy: Mapping business requirements to standard ERP capabilities and documenting any necessary deviations or gaps.</p><p> </p></li><li><p>RFP & Vendor Selection: Supporting the end-to-end Request for Proposal (RFP) process, from preparing documentation to evaluating vendor demonstrations and responses.</p><p> </p></li><li><p>Stakeholder Management: Organizing review and sign-off sessions with functional teams to ensure total alignment on requirements.</p><p> </p></li></ul><h3>What We Are Looking For</h3><p>We are seeking a proactive professional with a sharp analytical mind and the ability to translate complex needs into concise documentation.</p><p> </p><p>Your Experience:</p><ul><li><p>Education: Bachelor’s degree in Business Administration, Information Systems, or a related field.</p><p> </p></li><li><p>Track Record: 5–10 years of experience in business analysis, specifically within ERP or SAP-related initiatives.</p><p> </p></li><li><p>Process Expertise: Strong knowledge of Order to Cash processes.</p><p> </p></li><li><p>Technical Tools: Proficiency with process mapping tools such as Visio, Draw.io, or ARIS.</p><p> </p></li><li><p>ERP Knowledge: Familiarity with SAP S/4HANA or other Tier-1 ERP platforms.</p><p> </p></li><li><p>Methodology: Solid understanding of both Waterfall and Agile project methodologies.</p><p> </p></li></ul><p>Your Skills:</p><ul><li><p>Exceptional communication and stakeholder management capabilities.</p><p>Strong teamwork ethics and the ability to collaborate with senior experts.</p></li><li><p>Fluency in English (written and spoken) is mandatory.<br /><br />This is a short-term project assignment based in Geneva so candidates should be available immediately and within easy commute of Geneva.</p></li></ul>