what is a operations manager?
As an operations manager, you ensure the smooth running of the business. You organise materials and personnel. You distribute work effectively. It’s up to you to make sure your team works productively and that the quality is right. You do everything necessary to achieve the company’s goals. In smaller companies, you oversee the entire operation. In larger organisations, you lead and develop a specific department or branch. As an operations manager, you are in demand across all industries. In the energy sector, for example, you ensure the operation of district heating and power generation plants. You take economic principles, environmental considerations, and regulatory requirements into account. In logistics, you handle important tasks in warehousing and transportation. In the hospitality industry, you look after guests and organise daily operations. As an operations manager in agriculture, you are responsible for ecological and economic production of high quality. No matter which industry you work in, you are a well-trained specialist in your field. Thanks to you, the company is economically successful. Interested in the role of operations manager? Then read on to find out what makes you successful in this profession.
operations manager jobsworking as an operations manager.
Your responsibilities as an operations manager depend on where you work. In the hospitality industry, you'll face different challenges than in manufacturing. Your main task is to ensure smooth operations. Your duties are diverse. Curious about what specific roles you can expect as an operations manager? Then read on.
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your area of responsibility
Your responsibilities as operations manager include:
- Strategic planning: As a member of the senior management team, you are involved in strategic planning. Together with the executive management, you define the company's goals. Based on the market analysis, you understand what potential exists. Through specific measures, you tap into that potential. At the same time, you calculate how much personnel and financial resources are needed. Strategic planning determines the direction in which the company will develop.
- Managing work processes: As an operations manager, you ensure everything runs smoothly. You procure all the necessary resources, whether materials or personnel. Then, you oversee the flawless production or service delivery. Ultimately, the goal is to meet targets and keep costs under control. If there are any hiccups along the way, you optimize the processes.
- Leading employees: Whether in the service sector or in production, you are responsible for your staff. You identify their needs, create work schedules, and assign tasks appropriately. If some employees are not meeting the requirements, you arrange further training. You lead your team, monitor their progress, and support each individual. They will thank you with their loyalty.
- Measuring performance: You only improve when you know where to start. That’s why you conduct analyses. Regularly, you review production figures, performance indicators, and customer satisfaction. You compare your actual numbers with your target figures. If you're within the acceptable range, everything is fine. If you deviate from the set targets, you investigate why. If necessary, you adjust your processes accordingly.
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who are your colleagues?
As operations manager, you lead a team and work closely with colleagues within the company. Since you are responsible for all work processes, you interact with almost all departments. Who exactly is involved depends on your industry. In manufacturing companies, buyers, sales staff, and logistics personnel are part of the team. Primarily, however, you work with production staff and technicians. Whether in the hospitality sector, retail, or the food industry, you also collaborate with accountants. Together with the business development manager, you help to further develop the business.
types of operational managers.
Operations managers are responsible for ensuring smooth and efficient processes. That’s why they are in demand across all industries. In your profession, you have almost countless opportunities to specialise. Take a look here at the different types of operations managers:
- Gastro-manager: In the hospitality industry, you run places like cafeterias, restaurants, or even a cruise ship. You implement the operational concept by organising and overseeing the daily workflow. You select the menu items and beverages, take care of purchasing. You ensure hygiene and quality standards are met. You take guests' praise and criticism seriously. If there’s room for improvement, you make the necessary changes. As a gastro-manager, you’re responsible for productivity as well as satisfied staff and guests.
- Transport and logistics operations manager: If you specialise in this area, you oversee companies or divisions involved in road transport. You’re familiar with supply chain management. You take on important responsibilities here. You handle procurement, storage, distribution, and transportation. It’s up to you to ensure that all interconnected processes run smoothly. This way, goods and people reach their destinations on time.
- Operations manager of a diplomatic mission: If you’re drawn to diplomacy, you work for embassies, Swiss general consulates, or cooperation offices. You lead a team, manage the finances, and advise the management. In your role, you provide consular support to Swiss citizens in distress. Additionally, you’re responsible for ensuring that the operation runs smoothly even in times of crisis.
- Farm manager agriculture: In agriculture, you ensure an economically viable production of high quality. Whether vegetables, fruit, or wine, you cultivate sustainably. This involves assessing the location, choosing the appropriate cultivation methods, and determining the optimal harvest time. As a farm manager agriculture, you also raise livestock in a species-appropriate manner. The key to your success lies in efficient structures and suitable sales channels. You can also specialise further in areas such as fruit growing, vegetable cultivation, or viticulture.
salary as operations manager.
If you browse through different job platforms, you'll see a wide range of salaries for operations managers. This is because your gross salary depends on several factors. Firstly, your education and work experience play a significant role. With a Bachelor's or Master's degree, you typically earn more than with a basic vocational qualification. Additionally, the industry, region, and employer also have a big impact. Some companies offer extra benefits that can quickly amount to several thousand Swiss francs. As an operations manager, you can expect an average starting salary of around 80,000 CHF. That’s roughly 6,700 CHF per month. Find out more about your gross salary as an operations manager here.
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how much do I earn as an operations manager in a permanent position?
As an operations manager, you earn between CHF 60,000 and CHF 150,000 per year. That amounts to roughly CHF 5,000 to CHF 12,500 per month. The more professional experience you gain, the higher your salary. Having a completed degree also has a positive impact on your pay. In addition to the base salary, some companies offer attractive supplementary compensation and favourable employment conditions. These include social benefits that can amount to thousands of francs. To help you balance work and family life, employers often provide subsidised childcare facilities and high flexibility regarding working hours. Extra holidays and paid training opportunities further enhance the benefits offered by companies.
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in which industry do I earn the most as an operations manager?
If you value a high base salary, it's best to look for a position in the pharmaceutical industry or the ICT sector. Globally operating corporations with manufacturing also pay more than fairly. In the hospitality, healthcare, and retail sectors, the wages tend to be lower. However, the additional benefits can be quite attractive. When searching for a job, always consider the overall package on offer.
training and further education as an operations manager.
An operations manager is not a profession you learn through a specific apprenticeship. Rather, you grow into this role through a basic education or university studies combined with practical work experience. If you're interested in a particular industry, you choose the corresponding commercial or technical apprenticeship. If you plan to pursue a management career from the outset, opt for a degree in business administration or natural sciences with a specialization. Production companies and logistics providers value technicians and engineers. The hospitality industry and retail prefer business administrators. As an operations manager, you need strong leadership skills. You acquire the necessary know-how through further training and hands-on experience. Seminars to deepen your expertise are offered by industry associations such as the Swiss Farmers’ Union (OdA AgriAliForm), GastroSuisse, or the Swiss Commercial Vehicle Association (ASTAG).
positions as operational manager.
As an operations manager, you'll find interesting positions in many industries. You choose your job based on your preferences. If you enjoy watching finished products roll off the assembly line, a manufacturing company is the place for you. If it's exciting for you to see a product grow and develop, agriculture is your top choice. You pamper guests in the hospitality sector. In logistics, you ensure that customers receive their goods. Are you looking for an attractive position as an operations manager? Take a look at our job listings on this page.
positions for career changers as operations managers.
As a career changer, you have excellent chances of landing a job as an operations manager. You bring good prerequisites if you come from a related profession. Several years of professional experience and leadership skills increase your chances of securing an attractive position. If you're ready to develop further, companies are looking forward to receiving your application. Through Randstad, you'll also find a suitable job as a career changer.
career opportunities and development potential as an operations manager.
In your role as operations manager, you already hold a senior management position. In smaller companies, you are part of the top management team. You often use your position in larger organisations as a stepping stone. Your successes might even position you as a candidate for the role of chief executive officer. But responsible and diverse tasks are not limited to senior management roles. If you specialise as an expert in a specific area, attractive positions and salaries become within reach. Over the years, building a broad network can enable you to work as an independent consultant. Are you looking to develop further as an operations manager? Check out our tests and tips.
competencies as an operations manager.
Operations managers ensure smooth processes within the company. Specialised knowledge (expertise) is essential for that. Other important skills include:
- Leadership qualities: In your job, you work with your team to implement company goals. To ensure everyone is pulling in the same direction, you motivate your team. Your employees enjoy their work and support each other to the best of their ability. If there are tensions, you resolve the conflicts.
- Communication skills: In your job, you work with a variety of people. You convey company goals to your team. You respond to feedback from customers or guests. If there are any deviations, you inform management. Thanks to your strong communication skills, everyone values you as a point of contact.
- Organisation talent: As an operations manager, you ensure everything runs smoothly. You organise materials and staff. If resources are insufficient or things start to go off track, you step in. You find solutions for everything, even at short notice. This way, you make sure everything is completed on time and to the required quality.
benefits of working as an operations manager at randstad.
There are many good reasons to work at Randstad as an operations manager:
✓ exciting jobs with well-known companies
✓ a reliable contact person whenever you need one, personal advice really matters
✓ attractive employment conditions and good social benefits
✓ continuing education courses and personal development opportunities
✓ clear information in the myRandstad app
✓ do you have a fixed-term contract? Often, there’s a chance to secure a permanent position afterwards. Many popular companies also recruit their staff directly through Randstad.
your professional development budget as a operations manager at randstad.
If you work as an operations manager for Randstad, you have access to further training courses. As part of the TempTraining program from swissstaffing, you can attend training sessions. You will get the course fees reimbursed later, provided you pass the course exam. Your Randstad advisor is there to support you if you have any questions. This way, you can acquire additional language skills or job-specific knowledge, all during your working hours as an operations manager.
application tips for operations managers at randstad.
Have you found your dream job as operations manager? Not only qualifications and certificates determine the success of your applications. Careful, error-free, and personalized documents will definitely help you in your job search. Here are a few useful tips to improve your chances:
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1. find a job as an operations manager
Search through the Randstad job offers. If you don’t find a position that’s a perfect fit, you’re still welcome to get in touch with us personally without any obligation or to create a Randstad profile.
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2. applying as operations manager
The job ad continues right away: apply online, give us a call, or send us an email.
Make sure your documents are complete:
✓ CV with photo
✓ work references & diplomasYou don't have a CV yet or only an outdated version? Create a new layout using a free online template.
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3. preparing for the interview as operations manager
A good preparation will help you stay calm during the interview as an operations manager. Here are some tips for your job interview.
frequently asked questions.
Here you'll find answers to frequently asked questions about the role of operations manager.
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what does an operations manager do?
As an operations manager, you're a real all-rounder. You oversee an entire company or parts of it. In your role, you ensure smooth workflows. You organise everything needed to make that happen. Curious? Find out more about your responsibilities as an operations manager here.
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how much do I earn as an operations manager?
Your gross salary as an operations manager ranges between 60,000 and 150,000 CHF per year. That breaks down to roughly 5,000 to 12,500 CHF per month. Your actual pay depends on several factors, including your education, work experience, and the region. Additional benefits also play an important role. Find out more here about how much you can earn as a business manager.
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is operations manager a good profession?
If you enjoy taking responsibility and contributing to the company's success, then a role as operations manager is right for you. Your tasks are diverse, and you work closely with colleagues from different departments. Boredom is unlikely in this profession. An attractive salary along with appealing employment conditions also make the job worthwhile. Curious about what awaits you as an operations manager? Then read on right here.
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is the work as an operations manager tough?
As operations manager, you implement company goals and lead employees. You ensure that everything runs smoothly. Sometimes, things don’t go as planned, and then you find a solution. When everything works well, the senior management is satisfied with you. Thanks to your further training and professional experience, you handle your daily tasks effectively. Want to learn more about the role of an operations manager? Find out here what makes it interesting.
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do I need experience to become an operations manager?
To be up to the task as an operations manager, you need practical experience. You bring technical knowledge from your basic apprenticeship or your studies. The daily challenges in processes and leadership are encountered in practice. This also applies to career changers. Through Randstad, you’ll find positions for experienced professionals and career changers. Are you wondering if you’re suited for the role of operations manager? Find out here which skills you need.
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what requirements do I need to meet to become an operations manager?
Large companies require operations managers to have a completed university degree. However, with a solid apprenticeship, you can work your way up to become an operations manager. The specific field of study needed depends on the industry you choose. Manufacturing companies tend to prefer engineers or technicians. With several years of professional experience, your chances improve. Ambitious career changers are also in demand. Discover our current job openings for operations managers here.
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how do I apply for a vacant position as an operations manager?
Your application for the position of operations manager is made easy with Randstad. First, create a Randstad profile and browse our job portal for available positions. Found an interesting offer? Then send us your cover letter along with your CV and certificates without delay. Need help with your application? Check out our application tips, and you'll be able to put together a compelling application.