what is a social media manager?
As a social media manager, you are an expert in online communication. You, along with your team, influencers, or an external agency, set up exciting online campaigns. This helps bring your brand closer to communities on the internet. You focus on emotional stories and creative storytelling to do so. In this way, you build relationships and earn trust. You are well-versed in online platforms such as Facebook, Instagram, Pinterest, Twitter, TikTok, and YouTube. Depending on the industry and company, you select the most suitable platforms. You also share positive messages that inspire action. As a social media manager, you develop strategies for all the key channels. Your specific tasks depend on the size of the organisation. In large corporations, you mainly manage the social channels and use them for customer communication. In medium and small businesses, you are also responsible for content creation. This includes writing blogs and managing the SEO-optimised website. It also involves image editing or creating videos.
Your daily business involves analysis, after all, you want to know how campaigns are received and what users are looking for. Typically, your activities support the sales of products or services. Does the role of social media manager appeal to you? Then read on quickly to find out what this profession involves and what makes it successful.
social media manager jobsworking as a social media manager.
In your role as social media manager, you’re bursting with creativity. With images, emojis, and lively language, you capture attention. You communicate all day long and are present everywhere. Your task is to get the most out of the platforms. Curious about what your specific responsibilities are? Then read on.
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your responsibilities
Your duties as a social media manager include:
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Developing social media strategies: To ensure you reach the right target audience, you analyse the various channels. You assess the opportunities and risks of each platform and determine whether they align with your business. It's also about making sensible use of your existing budget. You define your key performance indicators (KPIs) and craft clear messages. When formulating your strategy, you also consider potential reactions such as backlash, inquiries, or complaints.
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Implementing social media activities: You create a content calendar, plan campaigns, and prepare existing material. If you're unable to post on social media channels according to the plan, you source licensed content. You publish posts, manage live chats, host live streams, and encourage interactions on fan pages.
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Running social ads campaigns: Sometimes, simply posting messages on social media channels isn’t enough. To truly embed yourself in the minds of your target audience, social ads campaigns are essential. You know which advertising platforms to use for tailored, audience-specific ad formats.
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Measuring success: You monitor whether you're reaching your target audiences based on your KPIs. You track the success of your activities and campaigns. To do this, you utilise various analysis tools. If you're not achieving the desired impact, you adjust your activities accordingly.
- Internal and external interface: In smaller businesses, you manage the social media presence on your own. Typically, you receive your material from the management and the sales department. In larger organisations, you often work with external service providers such as social media agencies, market researchers, and influencers. This ensures that you stay legally compliant and adhere to data protection regulations.
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who are your colleagues?
Depending on your industry and your company, you'll be working with different colleagues. In a large organisation, your contacts might include the marketing manager, content Manager, and sales director. In an agency, you'll collaborate with graphic designers, web developers, and IT specialists. Sometimes, you might also be in contact with PR experts.
types of social media managers.
A social media manager operates across various platforms. You might cover the full spectrum of communication or choose to specialise. Possible specialisations include:
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Social ads manager: In this area, you are the absolute advertising expert. You’re familiar with ad formats and digital sales funnels. Through your adverts, you initially generate traffic with lots of interested prospects. From this, you filter out your customers (conversions). Your social ads campaigns are successful when they deliver results. To achieve this, you analyse all the actions taken. Your analysis forms the basis for further actions or adjustments. In agencies or large corporations, you can even specialise as a Social Media Analyst.
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Social media community manager: You build and actively manage a vibrant community within this specialised area. This involves engaging the appropriate target audiences across various social media platforms. You participate in forums and respond to comments. Occasionally, you utilize AI tools such as chatbots to encourage users to get in touch and to help boost your conversion rate. As a Social Media Community Manager, you also ensure that users adhere to communication guidelines.
- Content manager: Everything here revolves around engaging content, whether it's text, images, or videos. You prepare your content to be attractive and informative. The goal is to create a user experience that encourages the user to take action. To do this, you utilize emotional stories and storytelling techniques. You spread your content across social networks to make it go viral. You also analyse which channels deliver the greatest benefit.
salary as a social media manager.
The popular job platforms display a wide range of gross salaries for social media managers. This variation is due to several factors that influence your pay. Your education, professional experience, and scope of responsibilities all play a significant role. Large companies typically require a Bachelor's degree and pay accordingly. Some organisations also offer additional benefits such as bonuses or attractive employment conditions. If you start as a junior social media manager, you can expect an average gross salary of around 65,000 CHF. That’s approximately 5,400 CHF per month. Find out more about your gross salary as a social media manager here.
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how much do i earn as a social media manager in a permanent position?
As a social media manager, you can earn between 65,000 and 165,000 per year. That’s roughly 5,400 to 13,750 CHF per month. The wide range is due to various influencing factors. A large, internationally operating corporation will pay you more than a small business. The more responsible your role and the more successful you are, the higher your earnings will be. In addition to the basic salary, some companies offer comprehensive benefits packages. These may include bonuses and attractive employment conditions such as flexible working hours, remote working, or extra holiday entitlement. In this way, they aim to retain you as a social media manager within their organisation.
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in which industry do I earn the most as a social media manager?
Few industries can do without a social media manager. Depending on the size of the company, your responsibilities will vary. In smaller businesses, you’re more likely to be the Online Marketing Manager and also handle content tasks. In larger organisations, you may specialise in social media or even specific areas within it. You’ll find good prospects in every sector. The highest basic salaries are offered by companies in the pharmaceutical industry, the financial sector, and the IT industry. Your pay tends to be slightly lower in the food manufacturing sector. However, when searching for a role, consider the entire remuneration package, not just the basic salary.
education and further training as a social media manager.
Various paths can lead you to your dream job as a social media manager. You have a solid foundation with a basic commercial apprenticeship and work experience in marketing. Further training as a marketing specialist can boost your chances with smaller companies. Larger organisations tend to prefer candidates holding a Bachelor’s or Master’s degree. A degree such as a Bachelor of Arts in Marketing and Digital Media provides a good foundation. You can acquire specialised knowledge in Social Media through further education. Several providers offer part-time certificate courses (CAS), diploma programmes (DAS), or master’s degrees (MAS). For example, consider the part-time CAS in Social Media & Content Marketing offered by HWZ University of Applied Sciences in Zurich.
positions as social media manager.
Social media managers work across virtually all industries and organisations. You’ll find a variety of roles in social media agencies, public institutions, and associations. Marketing departments within large corporations also offer interesting opportunities. Since many companies are looking for specialists like you, you can choose a position that suits your preferences. If you have a passion for consumer electronics or IT, you can filter your job search accordingly. Are you looking for an attractive role as a social media manager? Take a look at our listings on this page.
job positions for career changers as social media manager.
People switching careers have good chances of getting started as a social media manager. The best prospects are with a basic education or university degree combined with work experience. If you're also active on social media channels in your private life, that's already half the battle won. Any skills you lack can be acquired through certification courses. It's important that you have a passion for online communication. With Randstad, you can easily find the right job.
career opportunities and development potential as a social media manager.
As a social media manager, the entire world of communication is open to you. You typically start out as an administrative assistant or junior social media manager. If you succeed and gain plenty of practical experience, a position as a social media manager awaits. But it doesn't have to stop there. If you're interested in a management career, you can further your training to become a Marketing Manager. If online communication is your world, you might specialise, for example, as a Social Media Community Manager. Want to develop further as a social media manager? Take a look at our tests and tips.
competencies as a social media manager.
A social media manager is familiar with all the relevant platforms. You’re technically up to date. However, your success also depends on additional skills such as:
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Creativity: To craft a unique user experience, you need creativity. You produce engaging copywriting. Additionally, you incorporate images and graphics that you have edited beforehand. You constantly come up with new ideas to encourage users to respond.
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Strong communication skills: Your profession revolves entirely around online communication. This requires well-developed interpersonal abilities. You regularly liaise with external service providers, colleagues, and management. Thanks to your passion for all things communicative, you find it easy to persuade others.
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Flexibility: The World Wide Web and the social media landscape are constantly evolving. Technologies develop, new formats emerge, and the significance of channels shifts. You stay up-to-date, observe, evaluate, and integrate what advances you and your social media activities.
benefits of working as a social media manager at randstad.
There are many good reasons to work at Randstad as a social media manager.
✓ exciting jobs with well-known companies
✓ a reliable point of contact whenever you need one; personalised advice matters
✓ attractive employment conditions and good social benefits
✓ further education courses and personal development opportunities
✓ clear information in the myRandstad app
✓ do you have a fixed-term contract? Often, there’s the opportunity to secure a permanent position afterwards. Many well-known companies also recruit their staff directly through Randstad.
your professional development budget as a social media manager at randstad.
If you work as a social media manager for Randstad, you have access to further training courses. As part of the TempTraining programme from swissstaffing, you can attend training sessions. You will be reimbursed for the course fees later, provided you pass the course exam. Your Randstad advisor is there to support you if you have any questions. This way, you can acquire additional language skills or job-specific knowledge—all during your working hours as a social media manager.
tips for applying as a social media manager at randstad.
Have you found your dream job as a social media manager? It’s not just qualifications and certificates that determine the success of your applications. Careful, error-free, and personalised documents will definitely help you in your job search. Here are a few useful tips to optimise your chances:
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1. find a position as a social media manager
Search through Randstad job vacancies. If you can't find a position that’s exactly right for you, you’re still welcome to get in touch with us personally, without any obligation, or to create a Randstad profile.
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2. applying as a social media manager
The job advert continues: apply online, give us a call, or send us an email.
Make sure your documents are complete.✓ CV with photo
✓ employment references & diplomasYou don't have a CV yet or only an outdated version? Create a new layout using a free online template.
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3. preparing for a job interview as a social media manager
A good preparation helps you stay calm during your interview for a social media manager position. Here are some tips for your interview.
frequently asked questions.
Here you will find answers to frequently asked questions about the role of a social media manager.
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what does a social media manager do?
As a social media manager, you’re responsible for a company's online communication. You share engaging messages across the key channels. Through emotional stories and storytelling, you motivate and connect with users. You also regularly monitor how your activities are performing. Curious? Find out more about your role as a social media manager here.
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how much do I earn as a social media manager?
Your gross salary as a social media manager ranges between 65,000 and 165,000 CHF per year. That works out to roughly 5,400 to 13,750 CHF per month. Several factors such as your education, work experience, and role can increase your pay. Comprehensive benefits packages also have a positive impact on your overall earnings. Find out more here about how much you can earn as a social media manager.
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is a social media manager a good profession?
If you’re passionate about spending time on social media, a career as a social media manager could be perfect for you. Exciting and challenging tasks await. With creativity and strong communication skills, you’ll engage users effectively. Your successful work will benefit both your company and yourself. Plus, there are excellent career prospects ahead. Curious about what being a social media manager involves? Keep reading right here.
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is social media management difficult?
As a social media manager, you work under pressure to succeed. Your superiors expect plenty of conversions and likes. Successful social media campaigns should attract many new customers. Your community expects fresh and innovative content. Thanks to your passion for online communication, you handle the daily challenges with ease. You see the varied tasks as the spice of the job. Want to learn more about the role of a social media manager? Find out what makes it special right here.
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do you need experience to become a social media manager?
To succeed in your career as a social media manager in the long term, you need experience. There is no formal apprenticeship for social media managers. Instead, you gain practical experience in marketing and continue your education. Even those switching careers have good chances of breaking into the creative marketing industry with relevant work experience. Through Randstad, you can find roles for both experienced professionals and career changers. Are you wondering if you're suited to a career as a social media manager? Read on to find out more about the skills you'll need.
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what requirements do I need to meet to become a social media manager?
Large companies prefer social media managers who hold a Bachelor's or Master's degree. Ideally, you will have a specialisation in digital media. With several years of professional experience and a proven track record, you increase your chances of securing an attractive role. Ambitious career changers with a flair for social media are also in demand. Additional qualities that stand out include persuasiveness and flexibility. Discover our current job openings for social media managers here.
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how do I apply for a job as a social media manager?
Your application for the position of social media manager is made easy with Randstad. First, create a Randstad profile and browse our job board for available positions. Have you found an interesting opportunity? Then send us your cover letter, CV, and certificates without delay. Need help with your application? Check out our application tips to ensure you submit a compelling application.