For one of our clients, a global pioneer in pharmaceuticals, we are currently looking for a QC/QA E2E Digital Expert (Application Support).

General Information:

• Start Date: 01.07.2026
• Latest possible start date: 01.08.2026
• Planned Employment Duration: 12 months contract with the possibility of extension (depending on the performance)
• Workplace: Kaiseraugst
• Workload: 100%
• Home Office: by arrangement
• Department: Unit QC Application Support (MMQIAB8I)
• Working Hours: Standard

About the job:

The "Digital Backbone of Quality Control" department is a new division within Quality Control Basel/Kaiseraugst with approximately 30 employees, organized into two teams and subject matter experts. This unit focuses on master data management, application support, and BPM (Business Process Manager) and BPO (Business Process Owner) tasks within the digital QC systems.

As a QC E2E Digital Expert (application support), you will be part of the application support team and responsible for supporting all digital systems of Quality Control Basel/Kaiseraugst (e.g., NEXTLab, LabX, EMPOWER, etc.). This is crucial for ensuring the conformity of our products.

The perfect candidate:

We are looking for someone with several years of experience in the pharmaceutical industry (QA/QC), ideally with IT systems knowledge (especially Waters EMPOWER 3, including the creation and maintenance of custom fields). You impress with strong influence, motivation, and negotiation skills, as well as excellent networking abilities. As a team player, you promote cross-functional collaboration, drive continuous improvement, and challenge the status quo. You communicate and present confidently, think analytically and solution-oriented, and possess a strong business acumen and an end-to-end mindset. Fluent German and very good English skills complete your profile.

Tasks & responsibilities:

• Compliance with GxP regulations
• Compliance with HSE regulations
• Compliance with LPS elements (behaviors, improvement process, etc.)
• Compliance with internal guidelines
• Creation and maintenance of GMP documentation
• Ensuring the timely and high-quality execution of tasks within the area of responsibility
• Support of EMPOWER, including incident management, documentation, and reporting
• Operational support of all local laboratory systems within Commercial QC Basel/Kaiseraugst, including incident management, documentation, and reporting
• Maintenance of local master data (EMPOWER 3, including custom fields)
• Consulting role based on specific system and process expertise (SME activities)
• Reporting and data analysis
• Audit support for all local laboratory systems
• Participation in audits/self-inspections (including request presentations)

Must-haves:

• Preferably 3+ years of experience in the pharmaceutical industry in the area of quality assurance or quality control
• Preferably experience in IT systems (especially EMPOWER 3, including the creation and maintenance of custom fields) within the pharmaceutical industry
• Excellent skills in influencing, motivating, and negotiating at all levels.
• Excellent networking skills
• Team player with a focus on cross-functional collaboration
• Focus on continuous improvement
• Courage to challenge the status quo
• Partner with the ability to command authority in a global environment
• Excellent communication and presentation skills
• Conceptual, analytical, and solution-oriented thinking and approach
• Broad understanding of the business and an end-to-end mindset
• Fluency in German and very good in English.

Sounds interesting? Apply now – we’re looking forward to receiving your applications!

Application Submission Deadline: 04.05.2026