- Manages and oversees HR operations within a business unit, ensuring accurate data, robust reporting, and compliance with policies. Provides expertise in resolving complex HR issues and streamlining processes.
- Drives optimization of global HR systems, policies, and processes.
- Oversees design and delivery of HR analytics and reporting frameworks.
- Ensures HR operations comply with global legal/regulatory standards.
- Identifies and drives opportunities to innovate and automate HR processes.
- Sets governance framework for HR data/documentation management
- Resolves critical escalations and ensures service delivery excellence across regions
Grade Descriptor
- Requires specialized conceptual and practical knowledge in own discipline or field and comprehensive understanding of related disciplines
- Solves complex and diverse problems
- Works independently, receives minimal guidance
- Leads projects or project steps within a broader or cross-functional project or may have accountability for on-going activities or objectives
- Contributes to process improvements
- Acts as a resource for and supports the development of colleagues with less experience
- Impacts the ongoing achievement of customer, operational, project/program or key business/organizational/service objectives and recommends improvements within area of responsibility
- Explains difficult or sensitive information to facilitate productive discussion; works to build consensus
