For our client, a global leader in energy technology based in Zürich, we are looking for a motivated and detail-oriented Order Management & Commercial Support Professional. This role is an ideal opportunity for an entry-level professional to apply practical knowledge in a dynamic back-office environment, supporting direct sales and service operations for a world-class international team.
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General Information
Your Responsibilities
Service Quotation & Sales Support: Prepare quotations for spare parts, oil analysis, and factory repairs using MS Office and specialized price calculation models. Update and manage sales opportunities within Salesforce, ensuring technical data accuracy and monthly closure.
Order Lifecycle Management: Handle the end-to-end processing of Service Orders. This includes creating customer Purchase Orders (PO) in project headers and detailing sales positions for spare parts and service lines.
Customer Acknowledgement: Manage the workflow for PO acknowledgements. Coordinate with Sales, Engineering, and Project teams to verify payment terms, delivery dates, and pricing before issuing electronic signatures and PDF confirmations to clients.
Logistics & Delivery Coordination: Prepare daily transport documentation, create delivery notes in SAP, and manage Certificates of Conformity (CoC) to ensure seamless physical distribution.
Financial Administration: Execute invoicing for delivered goods and services, manage credit/debit note requests, and handle Master Data (MDG) updates for customer addresses.
Project Tracking & Archiving: Follow up on overdue invoices and open quotations. Maintain organized digital archives in SharePoint and process transport costs via VIM.
Your Qualifications
Experience Level: Entry Professional. You should possess a foundational understanding of commercial processes, typically obtained through vocational training or a commercial degree.
Technical Proficiency: ERP/CRM: Previous experience with SAP S/4HANA and Salesforce is highly preferred.
Languages: French: Fluent (Mandatory), English: Good working knowledge, German: A significant advantage
Soft Skills: You are organized, sociable, and flexible. You can work independently under general supervision to solve difficult tasks and possess the "polyvalent" mindset needed to support various service teams spontaneously.
Core Values: A commitment to safety, integrity, customer focus, and collaborative trust.
What We Offer
This position provides a deep dive into the commercial engine of a global energy leader. You will work in a professional environment where ownership and performance are rewarded, gaining hands-on experience with industry-standard tools and complex international supply chain workflows.
Does this sound like the right next step for your career? We look forward to receiving your application.
