Are you a detail-oriented professional with a knack for building strong customer relationships? Do you thrive in a structured environment where your "can-do" attitude can truly make an impact?
On behalf of our prestigious client, Randstad Digital Switzerland is looking for a Contract Specialist to join a dynamic team dedicated to excellence in service delivery and contract management.
Your Mission
In this role, you won't just be managing paperwork; you will be the bridge between our client and their partners, ensuring seamless renewals and precise asset management.
Customer Relationship Management: Act as the primary point of contact for contract renewals, ensuring high levels of customer satisfaction.
Asset & Inventory Governance: Build, maintain, and present accurate customer inventories (installed base) to ensure data integrity.
Contract Lifecycle Management: Prepare and formalize complex contracts and execute orders within SAP.
Strategic Coordination: Liaise with major industry partners (such as Cisco, Alcatel, and Luware) to coordinate ordering processes.
Operational Excellence: Maintain ticketing tools and manage multiple priorities with a pragmatic, solution-oriented approach.
Your Profile
We are looking for a structured professional who enjoys working autonomously while maintaining a strong team spirit.
Experience: 2–3 years in a similar role (Contract Management, Commercial Operations, or Sales Support).
Education: A solid commercial or technical background.
Technical Savvy: High proficiency in MS Office. Experience with SAP, Salesforce, or similar CRM/ERP tools is a significant advantage.
Mindset: A customer-oriented professional with the ability to build effective internal and external networks.
Languages: Full professional fluency in French and English is required. German skills are a strong plus.
Why Join Us?
At Randstad Digital, we connect talent with the most innovative companies in Switzerland. By joining this project, you will gain exposure to a high-tech environment and work with market-leading vendors and tools.
Randstad Digital Switzerland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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