For our client, an international company based in Baden, we are looking for a motivated, results-oriented, and highly skilled Service Coordinator.

General Information

Start: As soon as possible
Duration: 3 months (with an option for extension)
Workplace: Baden or Zuzwil
Workload: 80% – 100%
Remote/Home Office: Hybrid (with the option for up to 2 days per week remote work)

Tasks & Responsibilities

Service Planning & Coordination: Plan, schedule, and coordinate service technicians across Switzerland, optimizing for availability, qualifications, proximity, and urgency.
Order Management: Organize and manage service orders, including maintenance, repairs, and installations within the medium- and low-voltage sectors.
Cross-Functional Collaboration: Coordinate closely with internal clients (project management) and the service team to ensure efficient planning and execution of daily service activities.
Resource Monitoring: Act as a central interface, continuously monitoring resource planning and flexibly adapting to changes to maximize customer satisfaction and business success.
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Service Coordinator